Privacy Policy

Last updated: 12th February 2026

This Privacy Policy explains how Cradle of Life LLC ("Cradle of Life", "we", "us", "our")
collects, uses, discloses, and protects personal information when you use our websites, mobile applications, and related services (collectively, the "Services").

1. Scope

This Privacy Policy applies to:

  • Company websites (including `cradle-of-life.com`)

  • Mobile applications published by Cradle of Life LLC

  • Customer support, communications, and account administration


If a product-specific privacy policy is published for a specific app or service, that
product-specific policy controls for that product to the extent of any conflict.


2. Who We Are

Data controller/business:

If required by applicable law, our EU/UK representative details are available on request.

3. Information We Collect

We collect information you provide directly, information collected automatically, and
information from third-party services you choose to connect.


3.1 Information You Provide

  • Account information (name, email, password hash, profile settings)

  • Content you upload or create in the Services

  • Billing/subscription metadata from app-store billing platforms

  • Communications with support and feedback submissions


3.2 Information Collected Automatically

  • Device and app metadata (device model, OS version, app version, language)

  • Network and log data (IP address, timestamps, request metadata, diagnostics)

  • Security/session data (authentication events, token/session lifecycle, abuse signals)

  • Usage and analytics events (feature interactions, reliability signals)


3.3 Information From Third Parties

  • App store and subscription providers (purchase status, entitlement state)

  • Infrastructure and analytics providers operating on our behalf

  • Identity providers when you use third-party sign-in


4. How We Use Information

We use personal information to:

  • Provide, maintain, and improve the Services

  • Authenticate users and secure accounts

  • Process subscriptions and enforce entitlements

  • Respond to support requests and service communications

  • Detect, prevent, and investigate abuse, fraud, and security incidents

  • Comply with legal obligations and enforce our terms


5. Legal Bases (Where Applicable)

If you are in a jurisdiction that requires legal bases (such as EEA/UK), we rely on one
or more of the following:

  • Performance of a contract

  • Legitimate interests (security, fraud prevention, product reliability)

  • Consent (where required)

  • Compliance with legal obligations


6. How We Share Information

We do not sell personal information for money. We share information only as needed with:

  • Hosting/cloud infrastructure providers

  • Database/storage and backup providers

  • Push notification, email, and support tooling providers

  • Analytics and monitoring providers

  • App store/subscription platforms

  • Professional advisors (legal, audit, compliance) when required

  • Law enforcement/regulators where legally required


All service providers are bound by contractual privacy and security obligations appropriate to their role.

7. Cookies, Advertising, and Tracking Technologies

We use cookies and similar technologies (such as pixels, local storage, SDKs, and device identifiers) to operate, secure, and improve the Services.

7.1 Categories of Technologies We Use

  • Strictly Necessary: required for core site/app functions (security, authentication, fraud prevention, load balancing).

  • Analytics/Performance: helps us understand usage patterns and improve reliability and product experience.

  • Advertising/Attribution: used to measure campaign performance and, where applicable, support ad-funded experiences.

7.2 Your Choices

Where required by law, we request consent before using non-essential technologies.
You can manage preferences through:

  • Cookie banner/settings (where available).

  • Browser/device controls.

  • Platform privacy settings (for example, iOS/Android tracking controls).

  • Ad platform opt-out tools (where applicable).

7.3 U.S. State Privacy Controls

Where applicable law requires, we honor valid requests to opt out of "sale" or "sharing" of personal information for cross-context behavioral advertising.
You may submit requests at: privacy@cradle-of-life.com.

7.4 Retention and Third Parties

Retention periods vary by technology and purpose. Some tracking technologies may be operated by third-party service providers acting on our behalf under contractual restrictions.

7.5 Do Not Track / Global Privacy Control

Some browsers provide "Do Not Track" signals. Because no universal standard exists, our response may vary by jurisdiction and legal requirements.
Where legally required, we honor recognized opt-out preference signals (such as Global Privacy Control).


8. Data Retention

We retain personal information for as long as necessary for the purposes described in this
policy, including legal, tax, accounting, and security obligations.


Retention periods vary by data type:

  • Account and profile data: while account is active and as needed after closure

  • Product content: according to plan features and retention settings

  • Security logs: for abuse prevention, legal defense, and incident response windows

  • Backup data: retained according to backup lifecycle and disaster-recovery policy


When retention is no longer required, data is deleted or de-identified. While we implement reasonable safeguards, no storage or transmission system is failproof. Data loss, corruption, delayed availability, or deletion can occur due to technical failures,
third-party outages, account actions, or events beyond our control.

You are responsible for maintaining your own copies of important records, including original paper receipts and any backup copies needed for tax, audit, warranty, reimbursement, or legal purposes.


9. Account Deletion and Data Deletion Requests

Users may request account deletion through:

After verification, we will process deletion requests within required legal timelines.
Certain data may be retained where legally required or necessary for security, fraud
prevention, dispute resolution, or compliance.


10. Security


We implement administrative, technical, and organizational safeguards designed to protect personal information, including:

- Encryption in transit

- Access controls and least-privilege practices

- Logging, monitoring, and incident response processes

- Secure development and vulnerability management practices

No security measure is perfect. We cannot guarantee absolute security, but we continuously work to reduce risk and improve controls.


11. International Data Transfers

We may process data in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers (for example, contractual protections and equivalent transfer mechanisms recognized by applicable law).

12. Children and Minors

Our Services are not directed to children under 13 (or older age where required by local law). We do not knowingly collect personal information from children in violation of applicable law.


13. Your Privacy Rights


Depending on your location, you may have rights to:

  • Access personal information we hold about you

  • Correct inaccurate information

  • Delete personal information

  • Receive a portable copy of certain data

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Appeal a denied privacy request (where applicable)

  • Lodge a complaint with your local data protection authority (where applicable)

To exercise rights, contact `privacy@cradle-of-life.com`. We may verify your identity before fulfilling requests.

Nothing in this Privacy Policy or our Terms of Service is intended to limit rights that
cannot be waived under applicable law.

14. U.S. State Privacy Disclosures (If Applicable)

Residents of certain U.S. states (for example California, Colorado, Virginia, Connecticut,
Utah, and others) may have additional rights under state privacy laws.

If you are a California resident, you may request:

  • Categories and specific pieces of personal information collected

  • Categories of sources and purposes of use

  • Categories of third parties receiving personal information

  • Deletion/correction, subject to legal exceptions

We do not discriminate against users for exercising applicable privacy rights.


15. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated"
date and, where required, provide notice in-app, by email, or on our website.


16. Contact

For privacy inquiries or requests:

For general support:

For security reports: